Terms of service

Last updated: March 23, 2026

Welcome to The Real Glamour. These Terms of Service govern your access to and use of our website, products, and services available at therealglamour.com. By visiting our website or purchasing from us, you agree to be bound by these Terms of Service.

If you do not agree with these terms, please do not use this website.

1. About Us

The Real Glamour
Texas, United States
Email: info@therealglamour.com
Website: therealglamour.com

The Real Glamour is an online luxury resale boutique offering authenticated pre-owned and vintage designer fashion accessories and related items.

2. Eligibility and Use of the Website

By using this website, you represent that you are at least the age of majority in your state or place of residence, or that you are using this website with the involvement and consent of a parent or legal guardian.

You agree to use this website only for lawful purposes and in a manner that does not infringe the rights of, restrict, or inhibit the use of this website by any other person.

3. Product Information

We strive to present all products as accurately as possible, including descriptions, dimensions, materials, colors, and visible condition details. Because many of our items are pre-owned, vintage, or previously handled, normal signs of age, wear, or use may be present.

Please note:

Product photographs are provided for reference and may appear slightly different depending on your screen or device settings.
Measurements are approximate unless otherwise stated.
Condition descriptions reflect our good-faith evaluation of each item.
Availability is not guaranteed until your order has been accepted and confirmed.

We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.

4. Authenticity

The Real Glamour is committed to offering authenticated designer items. Items are represented as authentic based on our review, sourcing standards, and product evaluation process.

The Real Glamour is not affiliated with, endorsed by, sponsored by, or an official retailer of the designer brands offered on this website. All trademarks, brand names, and logos remain the property of their respective owners and are used only for identification purposes.

5. Pricing and Payment

All prices are listed in U.S. dollars unless otherwise stated. We reserve the right to change prices at any time without notice.

By placing an order, you agree to provide current, complete, and accurate billing and payment information. We reserve the right to refuse, cancel, or limit any order at our sole discretion, including if we suspect fraud, unauthorized activity, pricing error, or resale abuse.

If we cancel an order after payment has been received, we will issue a refund to the original payment method, subject to applicable processing times.

6. Order Acceptance

Your submission of an order does not guarantee acceptance. After an order is placed, you may receive an email acknowledging receipt of your order. This acknowledgment does not constitute acceptance.

We reserve the right to accept or decline any order for any lawful reason, including product unavailability, suspected fraud, pricing errors, or issues with payment authorization.

7. Shipping and Delivery

We aim to process and ship orders within the timeframe stated on our website or during checkout. Delivery estimates are approximate and are not guaranteed.

Once an order has been transferred to the carrier, shipping times may vary based on destination, carrier operations, weather, holidays, or other circumstances beyond our control.

You are responsible for providing a complete and accurate shipping address. We are not responsible for delays, losses, or additional costs resulting from incorrect address information submitted by the customer.

For online orders, sellers are generally expected to ship within the advertised timeframe or, if no timeframe is stated, within 30 days, and if they cannot do so, they must offer a revised date with the option to cancel for a refund.

8. Returns, Exchanges, and Cancellations

Because The Real Glamour offers curated pre-owned and vintage luxury goods, all sales are generally considered final unless otherwise stated in our separate Return Policy or where required by law.

Please review our Return Policy before making a purchase. If a return, exchange, or cancellation is approved by us, it must comply with the terms, timeframe, and condition requirements stated in that policy.

We reserve the right to deny returns that do not meet our stated return conditions.

9. Product Condition and Buyer Responsibility

By purchasing from The Real Glamour, you acknowledge that you have reviewed the product listing, photographs, measurements, and condition notes before completing your purchase.

Pre-owned and vintage items are not expected to be in brand-new condition unless specifically described as such. Minor wear, storage marks, softening, surface variation, and age-related characteristics may be consistent with the nature of resale luxury goods.

If you have questions about an item before purchasing, we encourage you to contact us at info@therealglamour.com.

10. Intellectual Property

All content on this website, including text, product copy, graphics, logos, layout, images, design elements, and site content, is owned by or licensed to The Real Glamour and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, transmit, display, publish, or exploit any part of this website without our prior written permission.

11. Prohibited Uses

You may not use this website:

for any unlawful purpose
to violate any laws or regulations
to transmit harmful code or malicious software
to scrape, copy, or harvest website content without permission
to interfere with the security or proper operation of the website
to submit false, misleading, or fraudulent information

We reserve the right to terminate or restrict access to the website for any user who violates these Terms of Service.

12. Disclaimer of Warranties

This website and all products and services offered through it are provided on an "as is" and "as available" basis, to the fullest extent permitted by law.

The Real Glamour makes no warranties, express or implied, regarding the operation of the website or the information, content, materials, or products included on the website, except as expressly stated by us in writing.

We do not guarantee that the website will be uninterrupted, error-free, secure, or free from harmful components.

13. Limitation of Liability

To the fullest extent permitted by law, The Real Glamour and its owners, affiliates, service providers, and representatives shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from or related to your use of the website, your purchase of products, or your inability to use the website or products.

Our total liability for any claim related to a product purchased through the website shall not exceed the amount actually paid by you for that product.

Nothing in these Terms of Service excludes liability that cannot be limited or excluded under applicable law.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Real Glamour and its owners, affiliates, partners, service providers, and representatives from and against any claims, liabilities, damages, losses, costs, or expenses arising out of your breach of these Terms of Service or your misuse of the website.

15. Third-Party Services and Links

This website may contain links to third-party websites, services, apps, payment processors, or shipping providers. We are not responsible for the content, policies, or practices of any third party.

Your interactions with third-party services are governed by their own terms and policies.

16. Privacy

Your submission of personal information through the website is governed by our Privacy Policy. By using this website, you acknowledge that you have reviewed our Privacy Policy.

Shopify also provides merchant tools for publishing store policies and managing customer privacy settings in the admin.

17. Governing Law

These Terms of Service and any separate agreements through which we provide products or services shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

18. Dispute Resolution

In the event of a dispute, claim, or controversy arising out of or relating to these Terms of Service or your use of the website, the parties agree to first attempt to resolve the matter informally and in good faith by contacting us at info@therealglamour.com.

If the dispute cannot be resolved informally, the matter shall be subject to the applicable courts located in Texas, unless otherwise required by law.

19. Severability

If any provision of these Terms of Service is found to be unlawful, void, or unenforceable, that provision shall nevertheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be deemed severed from these Terms of Service. The remaining provisions shall remain valid and enforceable.

20. Changes to These Terms

We reserve the right to update, revise, or replace these Terms of Service at any time by posting changes to this page. It is your responsibility to review this page periodically for updates.

Your continued use of the website following the posting of changes constitutes acceptance of those changes.